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Users agree that, in the event that the Company further provides various devices and tools to facilitate the operation of Services, the Terms (and any other terms and conditions or policies or notices included or referenced herein) equally apply to the said devices and tools. before they use Services provided by the Company. Users must fully understand and agree to the Terms herein, (and any other terms and conditions or policies or notices included or referenced herein). We will also require your agreement to these Terms when you register for an Account. The Company posts these Terms on the home page of the Platform where Services are provided so that they are easily viewed by Users. 1.2.Ĝapitalized terms used but not defined herein shall have the respective meanings given to them in the Terms and Conditions (For Buyers) and/or the Terms and Conditions (For Sellers).(“Company” and interchangeably referred to herein as “we”, “us” or “our”) and the Buyers and Sellers (collectively known as the “User(s)”) in relation to the purchase of Q*Coins, the creation and use of the Smart Wallet (as defined in clause 6) and any other Services related to the Q*Coins (as defined in clause 3). The terms and conditions (the “Terms”) set forth herein define, and are intended to implement, the rights and obligations between Qoo10 Pte. The above tariffs must be paid by the buyer. (Even when a discount coupon is used, you still have to pay a tariff and Handling Charge for the original price of the product)įor bundle delivery as well, if its price exceeds over $400, you have to pay a tariff. If the selling price of a product exceeds $400, you have to pay a tariff and Handling Charge. In such case, you will need to send the item to Korea to get after-sales service. * Items that were released from the Korean franchise carry worldwide warranty which may not have coverage in Singapore.
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In case you discover any defects in the product within 14 days from your purchase date: you may request for a return or replacement and the shipping cost will be paid by the seller.įor items that have passed the 14-day threshold: buyer will be responsible for the shipping cost/ repairs will be provided free-of-charge within 1 year from date of purchase/no returns / for items that were purchased over a year ago or that were damaged by the buyer, repairs can be requested but will be at the expense of the buyer. If you want to get service,You will need to first send us the product in issue so we can process your claim. It's in order to check if there is any initial defect of the product and if there are any missing components. Some products will be delivered with the product box or sealing of packaging opened.